Interviews can be stressful for many individuals. However, being prepared can help you reduce your anxiety and ace your interviews very easily. Moreover, it can help you get an edge over your other competitors and answer all questions that might be thrown at you during the interview process.

Therefore, to assist you in becoming a potential candidate capable of successfully charming people in an interview with your knowledge and charisma, we have put together a list of questions that can be asked and expected answers that can make you stand out.

Scope of Salesforce

If you want to work in CRM, Salesforce is a great place to start. Salesforce is used by many firms, including Accenture, Adidas, Atlas, Cisco, Deloitte, Godrej, Infosys, and others. Those that choose Salesforce have a good compensation package and a good level of work happiness.

Organizations are experiencing a shortage of qualified Salesforce skill sets as the volume of Salesforce system end-users grows. They seek Salesforce experts that are well-versed in the platform and can apply its many offerings to company demands. As a result, the number of Salesforce professionals is growing every day.

Common Questions and Answers to Them

Below are some of the very common questions and appropriate responses to them as well.

1. What are Salesforce Governor Limits?

Answer: The Governor Limits feature in Salesforce regulates how much data or records you may keep in common databases. What for? Since Salesforce is built on the multi-tenant design philosophy. To put it another way, Salesforce stores the data of various users in a centralized database.

The most challenging difficulty for a Salesforce architect is Governor Limits. Because if the Apex code ever goes beyond the restriction, the anticipated governor throws an unhandled run-time error. As a result, as a Salesforce architect, you must exercise extreme caution while creating your app. Register in a Salesforce programmer training course now to discover more.

2. What are the advantages of using Salesforce CRM?

Answer: These are just a few of Salesforce CRM’s best features:

  • Ensure a quicker and more profitable sales channel
  • Adopting a data-driven strategy for consumer generation
  • Cost-cutting and increased client pleasure
  • Activities that are monotonous and less critical can be automated.
  • On all fronts, there has been an increase in productivity and cooperation.

3. What is the difference between WhoId and WhatId in activities?


  • People are referred to as WhoID. Connections or leads, in most cases. LeadID and ContactID are two examples of unique identifiers.
  • Objects are referred to using the term WhatID. AccountID and OpportunityID are two examples of unique identifiers.

4. Explanation of the skinny table What are the Skinny Table factors?

Answer: Skinny tables are used in Salesforce to retrieve commonly requested data and eliminate joins, which significantly impacts efficiency. Skinny tables are highly efficient, to the point that they will remain in synchronization with parent tables even if the parent tables are changed.

Skinny tables should take into account the following factors:

  • The highest number of columns in a skinny table is 100.
  • Fields from other objects are not allowed on skinny tables.
  • For complete sandboxes, go to As of the Summer ’15 version; skinny tables are copied to your Full sandbox organizations.

5. In Salesforce, specify object relationships.

Answer: In Salesforce, we may use a linked list to connect standard or custom object information. The object relationship summary is in charge of this. To link specific business applications with individual clients, many sorts of connections may be developed. It is feasible to establish numerous relationship kinds and construct a custom relationship on an item.

6. What are the possible causes of data loss in Salesforce?

Answer: A multitude of variables can lead to data loss in Salesforce, such as:

  • Data and date-time are constantly shifting.
  • Other data types are converted to percent, integer, and denomination.
  • Switching from a multi-select picklist to a checkbox or an auto number.
  • Each type except the picklist can be changed to a multi-select picklist.
  • Except text, switching to auto-number.
  • Moving from a text field to an e-mail address or a phone number

7. What does Salesforce imply when it says “App”?

Answer: In, an App is a container that has a symbol, a title, and a collection of needed tabs. It’s also known as a collection of tabs that operate together to demonstrate the capabilities you’re searching for. You may personalize apps in Salesforce to meet your needs, or you can generate new apps by merging custom and standard tabs.

8. What exactly is the sharing rule?

Answer: When consumers want to provide other individuals permission to things like public groups, roles, or regions, they utilize sharing rules. It offers certain users more accessibility by automatically establishing specific exemptions to your group’s sharing policies. You may create up to 300 total sharing rules for each item, including criteria-based or guest user sharing rules up to 50, if available for the object.

9. When it comes to sales monitoring, how does Salesforce handle it?

Answer: When it concerns documenting specific information like sales statistics, customer information, clients serviced, recurring clients, and so on, Salesforce is thorough. For maintaining a record of transactions, Salesforce makes it simple to build comprehensive statistics, infographics, and dashboards.

10. What does it mean to have a Master-Detail relationship?

Answer: A Master-Detail connection is similar to a parent-child relationship, with the ‘Master’ representing the parent and the other specifics illustrating the kid. If the parent is removed, the kid is likewise removed. Just Master records can have roll-up summary fields, which compute the child records’ SUM, AVG, and MIN.

11. What are the advantages of SaaS for Salesforce?

Answer: Because SaaS is a subscription-based service, customers can opt not to extend and stop accessing it at any moment, except for being unable to access Salesforce. SaaS is designed to assist consumers in preventing enormous upfront costs and expenditures. SaaS programs have a simple web design and are straightforward to integrate.

12. What’s the distinction between a Trigger and a Workflow?

Answer: One of the most common Salesforce interview questions is this one. Workflow is a computerized procedure that performs an activity in response to assessment and regulation parameters. Trigger, as often stated, is the code that is performed before or after a record is modified or added.

13. What are the different sorts of reports available in Salesforce?

Answer: The following are the four various varieties of reports accessible in Salesforce.

Tabular reports are those that present the total in a table format. The structure of a matrix report is one in which columns and rows group data.

We can get comprehensive reports depending on columns from the summary report.

Reports that may combine two or more reports into a single report are known as joined reports.


Salesforce is a crucial component of every firm’s advertising & distribution productivity efforts. In current days, the desire for competent Salesforce workers has reached an all-time high. Furthermore, the battle for Salesforce-related roles is increasingly fierce, so you must prepare if you want to stand out.

Salesforce is gradually being used interchangeably with CRM. Salesforce may be used for a wide range of tasks, including customer relationship management, process development, consumer experience, opportunity monitoring, multitasking, etc. You may also interact with others, conduct metrics, and administer Salesforce from a mobile interface.