Step by step guide:

1. In this tutorial we will show you how you can parse a Zendesk ticket PDF attachment using the Document Parser. We will use this sample PDF Invoice as attachment to our Zendesk ticket.

Zendesk Ticket PDF Invoice Attachment
Screenshot of Zendesk Ticket PDF Invoice Attachment

2. First, choose Zendesk as the App and New Ticket as the Trigger Event.

Setup New Ticket Zendesk Trigger

3. Next, let’s select Unassigned tickets View to find all incoming tickets.

Choose Trigger's Zendesk View

4. Then, let’s test the trigger to see if our account is configured correctly.

Test Zendesk Trigger

5. Great! The test returned a new ticket in Zendesk.

Found New Ticket In Zendesk

6. We are now ready to set up the Let’s choose as the App and the Document Parser as the Action Event.

Set Document Parser As Action Event

7. Then, let’s configure the Document Parser.

Kindly click on Test & Review button to send our data to

Configure Document Parser Action

8. Fantastic! We have successfully parsed the Zendesk ticket PDF Invoice attachment.

Parsed PDF Invoice Attachment Result
Screenshot of parsed PDF Invoice Attachment Result

In this tutorial we learned how to get the Zendesk ticket PDF attachment. And, we learned how to use the Document Parser to parse the data in the PDF Invoice attachment.

Related Pages:

Related Samples: