Servers Status

All servers operating normally.

Incidents

April 21 2021 17:58 UTC

PDF to CSV function issue was fixed and works OK now. We added additional tests to check against that specific issue with changed format next times during updates.

April 21 2021 15:40 UTC

PDF to CSV function is broken and may return incorrect values for some calls. Work is in progress.

April 7 2021

Some temporary interruptions may occur due to the work on servers.

Wednesday, March 31, 2021 21:35 UTC

3 minutes of downtime caused by database issues.

Feb 17, 2021 UTC 19:00

API logs records were displaying incorrect “credits” value for calls made between Feb 17, 2021 UTC 5:00 and Feb 17, 2021 UTC 19:00 (credits were reduced properly in the meantime). API logs issue was fixed and now displays correct number of credits spent on a call or on a background job.

Feb 11, 2021 UTC 08:30

Service incident: 404 error for some API methods during 7 minutes. Successfully recovered.

Feb 5 2021

We are experiencing issues with API servers and working on fixing them.
UTC 19:00 API Servers are restored to full operations, we are monitoring the situation.

Jan 25, 2021 19:30 – 22:20 UTC

API and app.pdf.co experienced multiple repeated crashes making API users unable to use the service.
Please contact support@bytescout.com if you still experience any issues.

Dec 10, 2020 09:18 UTC

Delays and timeouts when calling API from some locations. Issue is related to DNS updates and should improved after DNS updates.
We are monitoring the situation and will update this page. Contact us if you are still experiencing issues.

Oct 7, 2020 06:35 UTC

We fixed issues and servers are working OK now

Oct 7, 2020 06:09 UTC

Since 03:00 UTC we are experiencing issues with our cloud servers due to unusual issues with the infrastructure configuration. We are working on it and hope to bring everything back soon.